Two ways, both high margin. You can launch an online boat rental program and start your own members club instead of franchising it away, keeping the recurring dues. Both add revenue from boats you already own, without adding staff. Dockhand hosts the customer interfaces and you manage everything from one console.

A flat $149 a month with everything included: live dispatch, satellite rack maps, the dry-stack grid, online rentals, your own boat club, and the customer app. Unlimited staff and members, no tiers or add-ons. For a limited time setup is free — we migrate your roster and map your yard for you.

Yes. Real, US-based support from the Dockhand team, not an outsourced call center. Reach us right inside the app from the Support button on any page, and we usually reply by email the same day.

No. Run Dockhand alongside your current software and switch customers over at your own pace. Your data exports to a spreadsheet anytime, so there is no lock-in and you can always change course. You can start with a small pilot and expand when you're ready.

Usually the same day. Send us whatever member list you already have, even a spreadsheet, and we'll get you set up. There's nothing to install.

Yes. Import any CSV from a spreadsheet or your current system. You map your columns once, preview the changes, and import. Boats, storage spots and vacant slips come in too, and members without an email on file still import so your roster and storage map are complete from day one.

No. Dockhand runs in any web browser on a phone or computer, so members can start right away. On a phone they can also add it to their home screen and it opens like an app, with nothing to download from an app store.

By email and push notification. The moment their boat is ready or a request changes, members get an alert (like "your boat is in the water and ready"). New requests reach the manager or assigned staff by email and push too, and you choose which events notify your team. No more phone tag at the dock.

Yes. Every launch and service request has a built-in "Message the Dock" thread, so members and your crew chat in real time about that specific boat. Staff see a flashing alert on the dispatch board until they read and reply.

Yes. A History tab keeps every completed and cancelled job, and surfaces management KPIs like average response time, time from request to in the water, and service start to finish. It's an audit trail and a performance dashboard in one.

Yes. Your data is private to your marina, encrypted in transit and at rest, and automatically backed up on a regular schedule (at least weekly). No other marina can ever see it, and you can export everything to a spreadsheet whenever you want, so you always have your own copy. It's your data.

Yes. We switch features on or off and shape the platform around how you operate, including any membership or club program you already run. We adapt to you, not the other way around.

No, it's entirely your call. Turn online payments on and Dockhand collects rental deposits and club dues automatically through your own connected Stripe account (we add a 3% service fee, so we only earn when your fleet does). Prefer to have customers pay at the marina? Switch online payments off and everything still works the same: members book and reserve online, and you collect however you like.

Request a launch or service, book a rental boat by the hour, reserve a slip, join and book your boat club, and watch their boat move from the rack to the water in real time, all from a web app branded to your marina.

Yes. Staff can add a reservation for anyone (members, walk-ins, or call-ins) right from the console, with the same live availability your customers see. Walk-ins are saved as prospects too, so you can follow up and convert them to members and storage later.